Managed Services at ITinspired

Managed Help Desk

ITinspired envisions a Managed Help Desk a little differently than most IT shops.

As you can tell from the picture to the right, everything is in its place.
Neat. Tidy. Organized. Peaceful. Controlled. Planned. Just right.

Why should your IT help desk experience be any different?

We have the right tools, staff, experience, and standard operating procedures to ensure that IT works for you and not the other way around.

Besides, our support team is foaming at the mouth to assist you with your technical issues.. Unleash our IT beasts!

The ITinspired Managed Services Desk
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Proactive Montoring

Proactive Monitoring could be seen as “Big Brother” or the “Eye in the Sky” of potential system issues.  We monitor failing hard drives, low disk space, memory leaks, unresponsive services, scripts, scheduled tasks…you name it!

Here’s one thing it is not – Proactive Monitoring is not something you want to do without.

ITinspired has invested in the tools and resources to make managing, maintaining, and monitoring your IT infrastructure as predictable as possible. We scan for potential issues, monitor the status, and intercept problems proactively.

Proactive Alerting

Proactive : “Calling all cars! Calling all cars! We have an All Points Bulletin out for a potential threat in the area!”
Reactive : “Car 54, Car 54…Where are you?”

What good is it to monitor the situation, if you don’t communicate that there is a situation and someone is on the way? That’s where Proactive Alerting comes in to play.  Monitoring is great and all, but it takes two to tango in this technology tap dance!

Proactive Alerting combines the potential issue, plan of attack, and personally notifies the entire ITinspired support team to drop the donuts and do some detective work!

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Proactive Alerting

Proactive : “Calling all cars! Calling all cars! We have an All Points Bulletin out for a potential threat in the area!”
Reactive : “Car 54, Car 54…Where are you?”

What good is it to monitor the situation, if you don’t communicate that there is a situation and someone is on the way? That’s where Proactive Alerting comes in to play.  Monitoring is great and all, but it takes two to tango in this technology tap dance!

Proactive Alerting combines the potential issue, plan of attack, and personally notifies the entire ITinspired support team to drop the donuts and do some detective work!

System Health Checks

When is the last time you saw a doctor? Have you got that nagging back pain checked out by a specialist? Do you actively monitor your blood pressure, insulin levels, and heart rate like you know you should?

Your personal health is important to you right?!? Your IT systems health is no different? Your data, network, and infrastructure all act together as one living breathing organism.  Computer systems do not get the same TLC our human bodies do; albeit equally as fragile to viruses, bugs, and wear & tear.

ITinspired takes the “apple a day”  approach to IT maintenance monster by performing daily system health checks and preventative maintenance!

System Health Checks

When is the last time you saw a doctor? Have you got that nagging back pain checked out by a specialist? Do you actively monitor your blood pressure, insulin levels, and heart rate like you know you should?

Your personal health is important to you right?!? Your IT systems health is no different? Your data, network, and infrastructure all act together as one living breathing organism.  Computer systems do not get the same TLC our human bodies do; albeit equally as fragile to viruses, bugs, and wear & tear.

ITinspired takes the “apple a day”  approach to IT maintenance monster by performing daily system health checks and preventative maintenance!

Asset & Warranty Tracking

IT resources and systems constantly change, get moved, renamed, require maintenance, and monitoring over time. Documentation is key, Documentation is a way of life!

ITinspired believes that in order to manage, monitor, alert, check system health, and manage your assets..you must first track and document said assets.

Good documentation is an asset to any successful, organized, and well thought out plan of action. IT Asset and Warranty tracking is no different. We’ll keep track of everything and truly be an asset to your company!

Patch Management

Staying current with the latest version, patch, service pack, update, rollup, and release candidate can be a nightmare. Patch Management is critical to the stability and responsiveness of your organization’s production IT infrastructure.

From Windows Updates, Java, Adobe, whatever it may be…ITinspired has a solution to keep your systems current and capable for the job.

Routine maintenance, checklists, standard operating procedures, as well as proper planning and preparation prevent poor performance!

Asset & Warranty Tracking

Asset & Warranty Tracking

IT resources and systems constantly change, get moved, renamed, require maintenance, and monitoring over time. Documentation is key, Documentation is a way of life!

ITinspired believes that in order to manage, monitor, alert, check system health, and manage your assets..you must first track and document said assets.

Good documentation is an asset to any successful, organized, and well thought out plan of action. IT Asset and Warranty tracking is no different. We’ll keep track of everything and truly be an asset to your company!

Patch Management

Patch Management

Staying current with the latest version, patch, service pack, update, rollup, and release candidate can be a nightmare. Patch Management is critical to the stability and responsiveness of your organization’s production IT infrastructure.

From Windows Updates, Java, Adobe, whatever it may be…ITinspired has a solution to keep your systems current and capable for the job.

Routine maintenance, checklists, standard operating procedures, as well as proper planning and preparation prevent poor performance!

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